<p>{$client_name},</p>
<p>Your email to our ticket system could not be accepted because the ticket being responded to has already been closed.</p>
<p>{if $client_id}If you wish to reopen this ticket, you can do so from our client area:
{$ticket_link}{else}To open a new ticket, please visit:</p>
<p><a href="{$whmcs_url}/submitticket.php">{$whmcs_url}/submitticket.php</a>{/if}</p>
<p>This is an automated response from our support system.</p>
<p>{$signature}</p>